Privacy Policy

1. Information We Collect

When you register for an account or book a class, we collect your name, email address, phone number, and payment information. Payment details are processed securely by Stripe and are never stored on our servers.

2. How We Use Your Information

• To process class bookings and membership purchases
• To send booking confirmations, reminders, and schedule updates
• To provide waitlist notifications when spots become available
• To improve our services and communicate studio announcements

3. Data Sharing

We do not sell, trade, or share your personal information with third parties except as necessary to provide our services (e.g., Stripe for payment processing). We may disclose information if required by law or to protect our rights.

4. Data Retention

We retain your account information for as long as your account is active. Booking history is retained for business records. You may request deletion of your account and associated data at any time by contacting us.

5. Your Rights

Under Singapore's Personal Data Protection Act (PDPA), you have the right to access, correct, and withdraw consent for the use of your personal data. To exercise these rights, contact us at hello@pilatesstudio.sg.

6. Cookies

We use essential cookies to keep you signed in and protect your account. We do not use tracking cookies or third-party analytics cookies.

7. Contact

For privacy-related inquiries, contact us at:
Pilates Studio, 38B Tras Street, Singapore 078978
hello@pilatesstudio.sg